Do you accept returns?

We hope you are happy with your purchase and further take great care in ensuring that any artwork is carefully packaged before shipping. If, despite our best efforts, your purchase arrives damaged or otherwise does not meet your expectations, contact us directly. We accept returns within 30 days of delivery.

Do you include a prepaid return label?

There are no prepaid return labels included with your purchase. You as the customer are responsible for the return postage costs.

Do you offer refunds?

Returned items are eligible for a full refund. Refunds are processed within 14 days of receipt of the returned item and will be issued to your original payment method or PayPal account. If the item is not returned in its original condition, the customer is responsible for any loss in value.

Do you accept exchanges?

Exchanges are accepted in exceptional cases.

Do you accept cancellations?

Cancellations are accepted within 1 hour of purchase. If you are a customer based in the EU, the UK or Switzerland, you have the right to withdraw (cancel or return) an order within 14 days of delivery.

I didn’t receive my order. What now?

In the rare occasion of a lost delivery, we will submit a request to our postal office and assist you in tracking and locating the shipment.